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Privacy Policy

Last updated: June 2026

1. Data Controller

The Data Controller is Palazzo Leopoldo S.r.l. — Gestione Palazzo Leopoldo, registered office at Via Roma, 33 — 53017 Radda in Chianti (SI), Tuscany, Italy. VAT / Tax Code: 01116290527 — Chamber of Commerce of Siena n. 01116290527 — R.E.A. Siena n. 121795. Email: info@rosshotels.it — Tel: +39 0577 735605.

2. Legal Basis and Purpose of Processing

Personal data is processed in accordance with EU Regulation 2016/679 (GDPR), Italian Legislative Decree 196/2003 (Privacy Code) as amended by Legislative Decree 101/2018, and Legislative Decree 70/2003 (e-commerce). Data is collected for: (a) website navigation and anonymous statistical analysis; (b) responding to contact requests; (c) compliance with legal obligations.

3. Types of Data Collected

Navigation data: IP address, browser type, operating system, pages visited, date and time of access. This data is collected anonymously and in aggregate form through the Umami analytics system (self-hosted, GDPR-compliant, no profiling cookies). No personally identifiable data is collected without explicit user consent.

4. Cookies

This website uses only technical cookies necessary for operation (e.g., language preference). It does not use profiling cookies or third-party cookies for advertising purposes. For more details, please refer to the Cookie Policy.

5. Data Retention Period

Navigation data is retained for a maximum period of 26 months from collection. Data voluntarily provided by the user (e.g., contact email) is retained for the time necessary to fulfill the request and subsequently deleted.

6. Rights of the Data Subject

Under Articles 15-22 of the GDPR, the data subject has the right to: access their personal data; obtain rectification or erasure; restrict processing; object to processing; request data portability; withdraw consent at any time; lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali — www.garanteprivacy.it).

7. Data Transfer

Personal data is not transferred outside the European Economic Area (EEA). The analytics system is self-hosted on European servers.

8. Contact

To exercise your rights or for any information regarding the processing of personal data, contact: Palazzo Leopoldo S.r.l., Via Roma 33, 53017 Radda in Chianti (SI) — Email: info@rosshotels.it — Tel: +39 0577 735605.